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Our clients think we are “The Best”!
I just wanted to make certain my feedback regarding our move with Atlas Allied of Poway was communicated to someone on the “top tier”.
This being our first time personally hiring a moving co. and having had a very poor experience with one co. who moved my mother, (plus numerous negative stories from friends), we were anxious and stressed anticipating our move with your company.
However, our attitude and comfort began to change upon Alex’s visit to do the estimate. Her attitude and professionalism was exceptional (we had two other estimates and prices were comparable) and our trust factor began to rise ater her visit. But, as sometimes we know, the “pitch person” doesn’t necessarily indicate the quality of the product.
And then, comes moving day… Almost from the moment “Johnny”, (sorry I don’t have his last name before me) came up the steps with his crew, I felt a sense of relief and my stress dissipated. His attitude and abilities were clearly evident as we did the prelim. walk through.
As the loading hours proceded his competency and professionalism (along with his sanguine and light-hearted demeanor)reassured us that this move would “go” well. And indeed it did. Start to finish. Johnny kept in communication with us and unloading a few days later in Flagstaff, Az was as seamless as the loading.
I just wanted to share our experience, as to often the “bad news” (particularly,I’m guessing in your industry ) is often all that is presented and the “great news” is minimized. To be clear: your driver and foreman Johnny, not only changed our thoughts regarding hiring
a moving company, but converted a normally stressful event into a positve experience. My U-haul days are over! And, since we still live in SD part-time another move someday is certain and we know whom to call.
Sincerely, Dr.Phillip Reuter
